With FaceTime, you can stay connected to your contacts even if they’re far away. It’s a great way to keep in touch with loved ones, friends, and colleagues. But what do you do when FaceTime starts giving you static sound?
Recently, many users have complained about white noise coming out of earpieces during ongoing calls using the FaceTime app. This is an annoying sharp coming out of the iPhone earpiece. The sharp sounds don’t disrupt your call, but it’s pretty frustrating.
Are you looking for solutions to fix it? In this guide, we will discuss them in detail. Keep reading to find out.
1. Soft Reset Your Device
Rebooting your Device fixes several issues, including software glitches and FaceTime app bugs. If you’re encountering such an issue for the first, then it’s just a minor operational problem that you can fix quickly. Restarting your Apple device can help improve it. To do so, you need to follow these steps:
- Press and hold the power key or side button until the power off option displays on the screen.
- Once done, drag the slider or tap on the turn off device option.
- Then press and Hold the power key to restore your iPhone after 20-30 seconds and wait for it to boot up completely.
- When the process is completed, call the FaceTime app to check if the issue is resolved or still there. If the bug persists, jump to the second solution.
2. Check Your iPhone Speakers
Another thing you need to check is the malfunctioning speaker because it can cause such issues. Be sure about your speaker. Maybe it isn’t working correctly. What you have to do to check your speaker is, carry out a mic test. To do so, follow these instructions:
- Head to the settings of your Device.
- Tap on the “Sound and Haptics” or “Sound.”
- Lastly, drag the ‘alerts and ringers’ slider up and down several times.
While doing the last step, if you cannot hear any voice or sound, then there are some issues with your Device mic, and you need to fix them. You can take it to any Apple store near you, and they’ll help you repair it. However, the speaker has no issue if you hear a sound while testing. You can try the next solution to solve the FaceTime static issue.
3. Close The Apps Running In The Background
Running unnecessary apps in the background can minimize the efficiency of your Device. These background apps cause several issues conflicting with functions, especially corrupted ones. These apps can also make your device malfunction and bring about FaceTime app issues. To avoid such problems, close all the apps running in the background before making any calls. You can complete more than one app at once by following these instructions:
- Press the Home key and open the app switcher.
- Head to the app reviews and swipe it up.
- Now flick it off the screen to close the apps.
- If the issue is still not resolved, try following the next solution.
4. Update iOS On Your Device
If you’ve tried solving the issue by following the instructions mentioned earlier, you need to update your iOS. The faulty update can be the reason for causing FaceTime app issues and can only be fixed by system restore. To do so, follow these steps:
- Connect your iPhone device to a computer.
- Open iTunes.
- Tap on the ‘restore’ key to restore your Device to an iOS backup.
- You can also hit the ‘Update’ to install the software on your iPhone.
- Afterward, follow the process that displays to update your iOS. After doing so, the FaceTime app issue should be resolved.
5. Turn Off Do Not Disturb
DND (Do Not Disturb) is a feature of the iPhone that filters incoming calls. DND, the name implies that it is an iPhone feature used for silent calls, alert sounds, and notifications you receive when the Device is locked. It is also used to schedule making calls. However, sometimes the iPhone acts a bit weird when the feature is turned on.
If you are facing a similar thing, then you can turn off the DND feature by following these instructions:
- Go to the setting menu.
- Tap on the Do Not Disturb menu and then click the switch to turn it off.
To turn off the feature from the control center, follow this:
- Open the Control center by swiping up the bottom screen.
- Search for a DND icon that looks like a crescent moon.
- Tap on the icon to turn off the feature.
- If the crescent icon turns grey, the feature is off now.
- Make sure to check your iPhone isn’t set to silent mode.
6. Clean A Bit
Most users ignore cleaning the iPhone speakers. Make sure to clean the speaker sometimes to avoid such issues. Take off the Protector, protective films, and your phone case, and you’ll see the dirt on the receiver. Use a soft clean brush and clean the dirt gently.
7. Avoid Interference
There are various electrical appliances in your devices that cause interference. The devices include a microwave, fluorescent light, power cord, etc. Use your phone away from these appliances because they might cause static interference.
8. Check Your Headphone
If you are using headphones, then there is a possibility that they are causing issues. Old headphones and ones with frayed cables can cause this static issue in the FaceTime app. Make sure to check your headset before placing a call.
FaceTime is a great way to stay connected with friends and family, but sometimes the audio quality can be less than perfect. If you’re experiencing static sound during your FaceTime calls, try one of the quick fixes mentioned. If it’s still not solved, visit an Apple center and have a technical diagnosis to find out the issue. You don’t need to pay if your device is still under warranty.
Maryam has been teaching IT as a school teacher for over a decade, and her main subject of choice is Internet safety, especially helping parents keep their families safe and secure online. When Maryam is not teaching or writing she is a big fan of the outdoors, the complete opposite of staring at a computer screen for hours.