Easy Steps to Troubleshoot and Fix WordPress Not Sending Email Issue

Are you frustrated because your WordPress website is not sending emails? You’re not alone. Many WordPress users face this issue, and it can be incredibly frustrating when important emails go missing or end up in the spam folder. But don’t worry, we’re here to help you troubleshoot and fix this problem.

In this comprehensive guide, we will walk you through the common causes of WordPress not sending emails and provide you with step-by-step instructions to resolve the issue. Whether you’re a beginner or an experienced WordPress user, this guide will equip you with the knowledge and tools you need to get your emails delivered reliably.

Common Causes of WordPress Not Sending Emails

Before we dive into the troubleshooting steps, let’s first understand the common causes of WordPress not sending emails. It’s important to identify the root cause so that we can address it effectively.

1. Incorrect email settings

One of the most common reasons for email delivery failure is incorrect email settings. This can include misconfigured SMTP server settings, authentication issues, or problems with SPF records. These settings need to be properly configured to ensure that emails are sent successfully.

2. Email service provider issues

Another common cause is issues with your email service provider. Sometimes, email service providers have strict measures in place to prevent spam, which can result in legitimate emails from your WordPress site being flagged as spam. It’s important to work with a reliable email service provider that supports high email deliverability.

3. Plugin conflicts

Plugins are a powerful feature of WordPress, but they can also cause conflicts that prevent emails from being sent. If you have recently installed or updated a plugin, it’s possible that it is interfering with the email sending process. Identifying and resolving these conflicts is crucial.

4. Server issues

The underlying server configuration can also impact email delivery. If the SMTP server on your operating system is not properly configured, WordPress may fail to send emails. It’s important to ensure that the server settings are correctly set up and follow best practices for email delivery.

Step-by-Step Troubleshooting Guide

Now that we understand the common causes of WordPress not sending emails, let’s dive into the step-by-step troubleshooting guide. By following these instructions, you’ll be able to identify and resolve the issue effectively.

1. Check email settings

The first step is to review and verify your email settings in WordPress. Make sure that you have entered the correct SMTP server details, including the hostname, port number, username, and password. Additionally, check if you have enabled SSL/TLS encryption for secure email transmission.

2. Use SMTP plugin

An effective way to fix email delivery issues is by using an SMTP plugin. One highly recommended plugin is WP Mail SMTP. This plugin reconfigures the default WordPress mail function to use SMTP instead of PHP mail. It provides the necessary authentication and ensures reliable email delivery. Install and configure this plugin according to the instructions provided.

3. Contact email service provider

If you’re still experiencing email delivery issues, it’s a good idea to reach out to your email service provider. They can help you troubleshoot any problems related to their service, such as spam filters or rate limits. Provide them with the necessary information, including your email server settings and any error messages you have encountered.

4. Deactivate conflicting plugins

If you suspect that a plugin is causing conflicts and preventing email delivery, try deactivating all non-essential plugins temporarily. Then, test if emails are being sent successfully. If the issue is resolved, reactivate the plugins one by one to identify the culprit. Consider finding alternative plugins or consulting with the plugin developers for a permanent fix.

5. Check server logs

If none of the above steps resolve the issue, it’s time to dive deeper into the server configuration. Check the server logs for any error messages related to email delivery. These logs can provide valuable insights into what might be causing the problem. If necessary, consult with your hosting provider or system administrator for assistance in resolving server-related issues.

Advanced Fixes

In some cases, the troubleshooting steps outlined above may not be sufficient to fix the WordPress not sending email issue. Here are some advanced fixes that you can consider:

1. Debugging WordPress code

If you have experience with coding, you can debug the WordPress code to identify any underlying issues. This involves reviewing the email-related functions and hooks in your theme or custom plugins. Look for any errors or misconfigurations that could be affecting email delivery.

2. Using third-party email services

Instead of relying on your own server’s SMTP capabilities, you can consider using third-party email services. Services like SendGrid, Mailgun, or Amazon SES offer reliable email delivery and often provide detailed analytics and monitoring features. By integrating these services with your WordPress site, you can ensure that your emails reach their intended recipients.

3. Hiring a developer

If you’re not comfortable with advanced troubleshooting or coding, it may be beneficial to hire a WordPress developer or expert. They can analyze your site’s configuration, identify the root cause of the email delivery issue, and implement the necessary fixes. This approach ensures that the problem is resolved by someone with the expertise and experience.

Tips to Prevent Future Email Issues

Now that you’ve successfully resolved the WordPress not sending email issue, it’s important to take preventive measures to avoid future problems. Here are some tips to help you maintain reliable email delivery:

1. Regularly check email settings

Make it a habit to review and verify your email settings periodically. Ensure that all the necessary details, including SMTP server information and authentication credentials, are up to date. This proactive approach can help you catch any potential issues before they impact your email delivery.

2. Keep plugins and WordPress updated

Regularly update your WordPress installation and plugins to the latest versions. Developers often release updates that include bug fixes, security enhancements, and compatibility improvements. By staying up to date, you can minimize the chances of encountering email-related issues due to outdated software.

3. Use reliable email service providers

Choose a reputable and reliable email service provider for your WordPress site. Look for providers that prioritize email deliverability, have robust spam filters, and offer dedicated support. Investing in a reliable email service can save you time and frustration in the long run.

4. Regularly backup website

Backup your website regularly to ensure that you have copies of your important data, including emails. In the event of any unforeseen issues or data loss, having a recent backup can help you quickly restore your site and minimize any disruption to your email delivery.


WordPress not sending emails can be a frustrating problem that affects the functionality and user experience of your website. However, with the right troubleshooting steps and preventive measures, you can resolve this issue and ensure reliable email delivery for your WordPress site.

By following this comprehensive guide, you’ve learned about the common causes of email delivery issues, how to troubleshoot and fix them, and tips to prevent future problems. With these tools and knowledge at your disposal, you can confidently maintain a smooth email experience for you and your users.

Leave a Comment