Apple Music is designed to stream music seamlessly, but it may cause some problems like stopping sometimes. Here are the solutions to fix the Apple music keeps pausing issue.
1. Close the App and Restart iPhone
You can restart your phone to see if this fixes the problem. This is also a good solution to other problems you may have with Apple music, so it’s recommended that you do this for any other problems as well.
- Double-click on your home button to close the app yourself without restarting to bring up all of your apps running in the background.
- Scroll through them until you find the Music app and swipe upon it.
- You’ll then be asked whether or not you want to “quit” the app. Select ‘yes’. It will close it out completely.
- Finally, turn off your screen by pressing down on your power button until ‘slide to power off appears at the top of your screen. Swipe this up, and your device will power down completely.
When you turn on your phone again, try playing a song from Apple music to see if the problem still occurs. If it doesn’t, this means that the problem was solved by closing the app and restarting your iPhone.
2. Check Mobile Data Permissions
Suppose you have apps set to use cellular data without requiring permission from you every time they access mobile data. In that case, this might cause problems with Apple Music’s ability to play songs while streaming online.
To check these settings, go into Settings>Cellular>Use Cellular Data and make sure all of iTunes’ related items are set to “Never.” Sometimes when an app is updated, it will automatically gain permission to use cellular data even if you hadn’t given it approval before, which may become a problem for Apple Music.
3. Disable Low Data Mode or Low Power Mode
If your phone is set to go into either of these modes when the battery falls below 20%, this may prevent Apple Music from playing music. To turn off one of these modes, go to Settings>Battery and ensure neither option is checked/activated. If disabling these modes doesn’t solve the problem, then move on to the next step anyway, just in case they’re still causing an issue for some reason.
4. Disable Automatic Ear Detection
If you’ve got your headphones plugged in but don’t have them on, Apple music may still think you want to listen to it through your headphones and won’t play unless you do so. To fix this, go into Settings>Bluetooth and uncheck the option that says ‘Automatic Ear Detection.
Now when you turn on the Apple Music app icon next time, it will play through your phone’s speakers even if you have your headphones in.
5. Delete and Reinstall the Music App
Sometimes apps stop working correctly for no reason at all, so deleting the app off of your device entirely can sometimes fix any previous issues in addition to using it. After deleting the app from your iPhone, make sure to restart it by following step #1 above.
Once your iPhone is back up and typically again after restarting, go into the App Store and download the Music app again. Once it finishes downloading, launch it to see if Apple music works fine now, its problems should be fixed this way.
6. Download Albums and Tracks
Sometimes Apple Music won’t allow you to play specific albums or tracks for unclear reasons, but there’s an easy solution to this problem.
Just download the songs/albums through the app itself, so they’re stored locally on your device. To do this, open up Apple Music and tap on any song that isn’t currently downloaded yet (this is displayed prominently next to every song).
If there’s no download option after selecting a song/album, then you don’t need them anyway, move onto step #8 to check for updates.
Also, if there is a ‘Download’ option, tap on it and then confirm that you want to download the album or song in question. If you run into problems doing this, try restarting your iPhone before downloading them again.
7. Update Your Phone
If none of the previous steps have done anything to fix this problem with Apple music’s ability to play songs while streaming online, then updating your phone may be your last resort.
Sometimes services like Apple Music will be limited by older versions of iOS/software that cannot function correctly due to bugs or other issues that were resolved by updates down the line.
Go into Settings>General>Software Update and follow any on-screen instructions to check for updates. If an update is available for you to download, tap the ‘Download and Install’ option and wait for your phone to reboot. Once it’s finished updating, try relaunching Apple Music. If the problem got fixed this way, you’re all set!
8. Reset Network Settings
Sometimes when Apple music has trouble with streaming online or finding songs in a given album, resetting your network settings will fix these issues.
To do this: go into Settings>General>Reset and choose ‘Reset Network Settings. Your iPhone will restart after doing this, and you can launch Apple Music again to see if it works fine or if one of the other steps fixed this for you.
9. Check Apple Music System Status
If resetting your network settings didn’t fix the problem for whatever reason, then another thing that could be causing problems with Apple Music is its servers. To check if any servers are down right now, go online to check out Apple’s system status page.
If it says issues are being fixed right now, then expect to have some downtime while using the streaming service through their iPhone app. Try using their web player instead via a computer at work or school to see if that functions properly.
Also Check: How To Fix Apple TV “Video Not Available” Error
10. Check Your Warranty
Here’s the last resort when all else fails: contact apple support directly about whether or not they might be able to replace your phone. Or give you a new one if any of the previous steps don’t fix this issue.
Sometimes problems like this are just isolated incidents. And they may send you a replacement device without too much fuss if something is wrong with your iPhone.
Summing Up
If none of these fixes work for you, then backup all your data and contact Apple directly about whether or not they might be able to replace your phone. Do all this before going into a store, as their employees will sometimes try to sell you premium services that aren’t necessary.
That’s all there is to fixing Apple Music from crashing on an iOS 10 device. If you have any questions about it, do let us know in the comments section!
Maryam has been teaching IT as a school teacher for over a decade, and her main subject of choice is Internet safety, especially helping parents keep their families safe and secure online. When Maryam is not teaching or writing she is a big fan of the outdoors, the complete opposite of staring at a computer screen for hours.
